One workplace. One experience.
Collaboration, voice, devices, content, contact centre, security and AI – run as separate estates, the fragmentation is the hidden cost. We bring them into one connected, secure and well-adopted workplace, so people work smarter everywhere and AI has a clean estate to build on.
No obligation · Tailored to your estate · Delivered by Cisilion’s workplace and AI specialists
The Market Challenge
Fragmentation is the cost. Consolidation is the return.
Most workplace estates weren’t designed – they accumulated.
Duplicate tools drain budget, legacy platforms never get switched off, and the employee experience fractures across office, remote and frontline, with security gaps in between.
Consolidate onto one connected estate and the whole workplace gets simpler, safer and more productive; AI finally has a clean foundation to build on.
Fragmentation is the hidden cost. Consolidate first, and experience, security, adoption and AI all start to compound in your favour.
Four familiar problems. Four deliberate answers.
| Where Things Go Wrong | What Cisilion Delivers |
|---|---|
| Licenses Without Adoption: Tools are deployed but not embedded. Spend increases, value doesn't. | Adoption From Day One: Technology, training and change delivered together from day one - so the ways of working land, not just the licenses. |
| Platform Sprawl: Multiple platforms create complexity, cost and inconsistent experiences. | Simplified Technology Estate: Strategically designed platforms that optimise investment, streamline operations and simplify management. |
| Hybrid Without Parity: Experiences differ across office, remote and frontline users. | Connected Employee Experience: Collaboration, communication, content and devices working as one modern workplace, everywhere. |
| Technology Without Strategy: Disconnected tools and devices fail to deliver lasting value. | Measured Outcomes: Success tracked against KPIs for adoption, productivity and operational performance. |
Modern Work Readiness Assessment
Start with a clear, evidenced view of your workplace estate – where tools duplicate, where adoption stalls, and how ready you are for Copilot and AI. Tailored to your environment, delivered by our specialists.
- A prioritised view of tools, cost and adoption
- Copilot and AI readiness across people, data and licensing
- Clear next steps your leadership team can act on
A proven five-step path from assessment to fully managed workplace.
We align technology, people and ways of working from the outset – driving adoption, accelerating value realisation and ensuring every investment delivers measurable business outcomes.
Maturity, workplace & readiness review
Deployment maturity, voice and productivity review · workplace and CX assessment · endpoint modernisation assessment · data security and posture review · licence usage analysis · training and change.
Outcome: a clear view of the current landscape, adoption barriers, user needs and transformation priorities.
Architecture, migration & AI planning
M365 architecture strategy and roadmap · Teams/Webex migration · voice & contact centre · meeting-room standards and workplace design · Copilot and AI adoption planning · persona and use-case mapping · endpoint and device lifecycle strategy.
Outcome: an agreed roadmap, target architecture and adoption strategy aligned to business goals and measurable outcomes.
Productivity, contact centre & endpoints
M365 deployment · Purview and DLP · Teams / Webex Calling · meeting and chat modernisation · Teams & Cisco Rooms · workplace analytics · Webex Contact Centre journey modernisation · Intune / Autopilot device refresh.
Outcome: modern workplace technologies deployed securely, with minimal disruption and clear user benefits.
Enablement & value tracking
Training and adoption · Copilot enablement · contact centre training · device and Windows 11 adoption · success measurement and value tracking · executive comms and sponsorship.
Outcome: employees equipped, engaged and supported to maximise adoption, productivity and return on investment.
Managed modern workplace
Voice & contact centre · meeting rooms · Teams phones & meeting rooms · Microsoft 365 · Webex · ongoing change management.
Outcome: a continuously optimised workplace delivering sustained productivity, governance and business value.
The AI enabler of choice - for work people actually do.
Excellence in adoption
Technology people actually use – consistent experiences across meetings, calling, content, devices and AI that drive real adoption and productivity.
Trust - one accountable partner
Through transparency and a deep understanding of your goals: strategy, deployment, adoption and managed services delivered through a single trusted partner.
Agility, by design
Flexibility with forward thinking – secure Microsoft and Cisco platforms designed for AI, automation and continuous innovation, so you stay ahead of what’s next.
Reduced complexity
Consolidate collaboration and productivity tools onto fewer strategic platforms — less cost, less overhead, more consistency.
Proven at scale
Delivered across enterprise and global organisations, from council to legal, finance and healthcare.
Adoption, not just deployment
Technology, training and change delivered together – measured against KPIs for adoption, productivity and performance.
Proven across enterprise and global organisations
Accredited by the vendors we build on
Microsoft Solutions Partner
- Solutions Partner for Modern Work
- Solutions Partner for Security
- Calling for Microsoft Teams
- Prioritised Tier Copilot Partner
- Meeting & Meeting Rooms for Teams and Copilot
Cisco Partner
- Cloud Calling (Webex)
- Webex Contact Centre
- Meraki Security & SD-WAN
- Intelligent Workspace
- Collaboration (Preferred Partner)
Modern work is the whole workplace – designed as one platform.
Core capability areas
Modern Work spans eight core capability areas across content, collaboration, voice, devices, customer experience, automation and security – led by Microsoft and Cisco, and designed around how people actually work.
Consolidate them into one connected estate and every part reinforces the others.
Content & Knowledge Management
Secure creation, storage, governance and discovery of organisational knowledge, so people can find, share and use information effectively.
AI-Powered Automation & Workflow
Digitise manual processes and accelerate operations through low-code applications, workflow automation, analytics and AI-powered solutions.
Collaboration & Productivity
Meetings, messaging, content sharing and team collaboration delivered through a secure, governed and user-centric workplace platform.
Modern Devices & Management
Secure, cloud-managed devices and modern endpoint services that enable productive, consistent and secure work from anywhere.
Calling & Voice
Cloud telephony, PSTN connectivity and enterprise voice services that provide a consistent communication experience across every device and location.
Meeting Rooms & Workplace Experiences
Intelligent meeting spaces, workplace technology and hybrid collaboration experiences designed to improve productivity and employee engagement.
Contact Centre & Customer Experience
An omnichannel digital front door with intelligent routing, AI-assisted service and modern contact centre capabilities that improve outcomes and reduce cost-to-serve.
Identity, Security & Governance
Protect users, data and workplace services with identity-led security, compliance controls, governance and operational oversight.
Modern work questions, answered plainly.
Modern work is bringing your siloed collaboration, communication, content and device tools together into one connected, secure and well-adopted workplace – so people can work smarter wherever they are.
It spans Microsoft 365, Teams and Webex, calling and contact centre, devices and endpoints, and the security and governance that hold it all together.
Done well, it’s the platform that makes AI productivity possible; done as a set of disconnected tools, it just adds cost and complexity.
This is the most common issue we see. Copilot delivers when it sits on a consolidated, well-governed estate with clean data and confident users – and stalls when it’s bolted onto tool sprawl and inconsistent adoption. The fix is rarely more licences; it’s consolidation, data governance and structured adoption.
Our Readiness Assessment shows exactly where your blockers are before you spend more.
We deliver technology, training and change together from day one, rather than treating adoption as an afterthought.
That means persona and use-case mapping, champion networks, executive sponsorship, and enablement across collaboration, voice, devices and AI – with success measured against real KPIs for adoption and productivity, so the ways of working land, not just the software.
Yes – this is core to what we do. As specialists across both Microsoft and Cisco, we help you rationalise where it makes sense and integrate where it doesn’t, covering Teams and Webex calling, meetings, rooms and contact centre.
The goal is one consistent experience for your people, whichever platforms you standardise on.
Yes it’s one of our core capability areas, not an afterthought. We modernise the contact centre into an omnichannel digital front door with intelligent routing, AI-assisted service and customer-journey design, using platforms like Webex Contact Centre.
The aim is to improve both customer and employee experience while reducing cost-to-serve, connected to the same collaboration and voice estate rather than run as a separate silo.
Modern devices and management is a full part of the offering. We deliver secure, cloud-managed endpoints and lifecycle services – Intune, Autopilot, Windows 365, AVD and Surface – so office, remote and frontline users all get a consistent, secure experience.
Device strategy is aligned to how people actually work, with Windows 11 adoption and refresh handled as part of the wider workplace, not in isolation.
Handled well, far less than living with the sprawl. We design a phased roadmap with migration waves, clear standards and adoption support built in, so change is deliberate rather than disruptive. Most organisations find that consolidating onto fewer platforms reduces day-to-day friction and cost quickly, while removing the parallel spend of legacy tools that never got switched off.
It starts with the free Modern Work Readiness Assessment, which gives you an evidenced view of your estate and Copilot readiness with no obligation. From there, our five-step approach takes you through design, delivery, adoption and – if you want it – fully managed workplace operations. You choose how far along that path you’d like our support to go.
Embed the right ways of working before you scale licences.
Get a personalised Modern Work Readiness Assessment – a clear, evidenced view of your tools, adoption and Copilot readiness, and the first step towards an AI-enabled workforce. No obligation.
One connected ecosystem. Powered by AI, built on trust.
Modernising the five foundations that enable AI to work – each strong on its own, stronger together. Explore the pillars that connect to this one.
THINK
RUN
Single, multi and hybrid cloud that runs securely and reliably with predictable cost.
CONNECT
Networks built for a secure, AI-optimised hybrid environment that scales with demand, not headcount.
TRUST
Secure by design and by default – trust and resilience through Zero Trust across apps, data, infrastructure and people.