Seamless Onboarding for Maximum Value
A successful managed service starts with a smooth transition.
At Cisilion, we ensure your onboarding is structured, transparent and stress-free, so you can realise value from day one.
Transitioning into a managed service isn’t just a handover – it’s the foundation for long-term success. Our approach ensures minimal disruption, clear accountability and measurable outcomes.
A Proven Framework
Your transition journey follows a proven framework designed to minimise risk and accelerate time-to-value:
Initiation
- Service Transition Preparation and validation
- Documentation review and internal handover
- Client kick-off meeting and go-live date confirmation
Service Setup
- Pre-Go Live activities including tool configuration and validation
- User Acceptance Testing (UAT) and System Acceptance Testing (SAT)
- Technical documentation drafted and signed off
Commencement
- Transition milestones achieved and readiness confirmed
- Final communications delivered to all stakeholders
- Service Centre fully operational
Closure & Review
- Post-Go Live actions including invoicing and lessons learned
- Continuous improvement planning for future processes
Ready for a Smooth Transition?
Contact our Service Transition experts today and start your journey to a fully optimised managed service.