Is legacy IT holding back customer experience in insurance?
Our new guide shows how to build secure, scalable infrastructure for Microsoft AI workloads — with real-world examples and insurance-specific strategies.
Tailored IT Solutions for Insurers, Brokers & Claims Specialists
Empower Your Insurance Operations with Intelligent Technology
- Modernise legacy platforms and cloud environments to unlock agility and reduce costs
- Strengthen cyber resilience and meet regulatory demands with Zero Trust security
- Streamline collaboration across distributed teams, brokers and third parties
- Accelerate claims resolution and improve customer experience with AI-powered tools
Our Clients
Industry Insights
How Cisilion Can Help You
Protect Policyholder trust Safeguard sensitive policyholder and claims data with advanced Zero Trust security frameworks. Our solutions are designed to mitigate cyber risks, ensure regulatory compliance, and uphold your organisation’s reputation.
By embedding proactive governance and resilient infrastructure, we help insurers build lasting trust in a risk-driven world.
Enable Seamless Collaboration Empower distributed teams, brokers and third-party partners with secure, frictionless collaboration tools. Our platforms support agile decision-making, accelerate claims resolution and enhance customer engagement—driving efficiency and loyalty across the insurance value chain.
Build Resilient, Always-On Connectivity Guarantee uninterrupted access to mission-critical systems with secure, high-performance connectivity. Our intelligent network solutions reduce downtime and enable real-time decision-making across underwriting, claims processing and customer service—ensuring your teams stay productive and responsive.
Optimise Cloud & Core Platforms for Agility Transform legacy infrastructure and cloud environments to unlock scalability, reduce operational costs and accelerate digital service delivery.
Our cloud optimisation strategies support rapid claims innovation, product development and flexible growth—keeping your business competitive in a fast-evolving market.
Our Approach to Insurance IT Services
Building Trust in a Risk-Driven World
Trust is the foundation of insurance. Our security-first approach protects policyholder and claims data, ensures compliance, and strengthens cyber resilience.
By embedding Zero Trust and proactive governance, we give your teams the confidence to innovate securely and maintain market reputation.
Unlocking Agility Across the Insurance Value Chain
Agility is critical to meet shifting market demands and customer expectations.
We help insurers transform core systems and cloud environments, simplify legacy complexity, and adopt flexible, cost-efficient models. Empowering scalable, responsive operations across every business line.
Elevating Excellence in Customer and Broker Experience
In an experience-led industry, policyholders and brokers expect speed, transparency, and simplicity.
We enable intelligent, secure engagement with modern collaboration tools and advanced contact centres. Enhancing loyalty, reducing resolution times and differentiating your brand.
How Innovation Group Transformed Cloud Spend into a Competitive Advantage
Innovation Group provides a comprehensive range of services to the insurance, automotive, and fleet sectors.
With a workforce of over 2,200 employees across 17 locations worldwide, they specialize in delivering operational support and expert services, supported by cutting-edge technology.
One of their key priorities was to enhance their IT infrastructure through digital transformation. They needed better visibility of cloud cost, flexible licensing, and efficient procurement. Cisilion was chosen for their expertise in cloud management and Microsoft technologies.
Cost Efficiency Achieved a 47% reduction in cloud and licensing costs through right-sizing, smart procurement, and licensing transformation—freeing up capital for strategic reinvestment.
Smarter Decision-Making Advanced reporting and business intelligence tools empowered remote teams with the insights needed to optimise performance and service delivery.
Secure, Compliant Infrastructure Ongoing Azure Well-Architected assessments ensured a resilient and secure foundation aligned with industry standards—protecting client data and reputation.
Agile Scaling Flexible cloud architecture and CSP licensing enabled Innovation Group to scale operations rapidly in response to market and client demands.
Streamlined Operations Centralised procurement and cloud governance removed friction and inefficiencies, accelerating service delivery and reducing overheads.
Improved Financial Control Introduced cost centre billing and detailed reporting, providing greater visibility and accountability across departments for better budgeting and planning.
Related Content
Ready to Elevate Your Insurance IT?
Whether you need dedicated IT support for the insurance sector, help modernising claims and policy management systems, or a full technology transformation across your firm – we’re here to help.
Our insurance IT solutions are designed to enhance operational resilience, strengthen cyber security, and improve customer and broker experience. Let’s explore how we can help your organisation stay agile, compliant and competitive in a fast-changing market.
FAQ
Navigating digital transformation in the insurance sector comes with unique challenges – from regulatory compliance and cyber resilience to claims innovation and broker collaboration.
We’ve answered some of the most common questions insurers, brokers and claims teams ask when considering Cisilion’s IT solutions.
Cisilion delivers tailored IT services for insurers, brokers and claims specialists. Our offerings include, but are not limited to, secure cloud transformation, intelligent network design, Zero Trust security frameworks, and collaboration platforms that support operational agility and regulatory compliance.
We enable seamless collaboration across distributed teams, brokers and third parties using secure, AI-powered tools. This helps accelerate claims resolution, improve communication and deliver a better digital experience for policyholders and partners.
Yes. Our solutions are built with compliance in mind, embedding Zero Trust architecture and proactive governance. We conduct regular Azure Well-Architected assessments to ensure infrastructure remains secure and aligned with insurance industry standards.
Absolutely. We’ve helped clients like Innovation Group achieve up to 47% savings in cloud and licensing costs through smart procurement, right-sizing and platform optimisation—freeing up budget for strategic reinvestment.
Our approach is sector-specific. We focus on building trust, enabling agility and enhancing customer experience. With deep expertise across networking, cloud, security and collaboration, we help insurers stay competitive and future-ready.