Discover the heart of Cisilion in our latest video, ‘What Beyond Expectations Means to Us.’ Join us in candid conversations with various team members as they share their perspectives on what ‘Beyond Expectations’ means to them. Gain insights into how this guiding principle shapes our culture, work ethic, and commitment to delivering exceptional value. It’s more than a philosophy; it’s a shared belief that fuels our journey toward excellence. Watch now and explore the essence of ‘Beyond Expectations’ at Cisilion.
What Makes Us Great?
The people at Cisilion are the driving force, embodying our values of trust, excellence and agility. The unwavering commitment to these principles fosters a vision of innovation and client-centric solutions, delivering top-class results for our customers as well as investmenting and nurturing talent.
It’s the dedication, expertise and passion of our people that makes Cisilion the organisation it is today.
Meet Our Leadership Team
Nick Studied Management at the University of Nottingham. Upon graduation, he joined BMC Software and spent two years in a sales role before joining Cisilion in 2011. After joining Cisilion in a sales role Nick became Sales Director in 2013 and spent almost a decade leading the company’s sales strategy and expansion before taking on the CEO role in 2022.
After leaving school, Craige established a sales career within the digital print industry. Joining Cisilion in a Business Development role in 2013 marked his successful entry into the IT sector. After demonstrating success as an individual contributor, Craige became responsible for the company’s new-client acquisition strategy in 2016, notably building three sales teams and significantly enhancing market engagement as Head of New Business. In 2022, Craige was appointed to the board as Sales Director.
Craige combines passion and drive with a commitment to aligning Sales strategy with our technical, support, and operational teams. This alignment builds trust, enhances client experience and supports overall excellence across the board.
Fanatical about innovative technology that positively impacts and transforms how our people and customers work with people, data, apps, and content. Being part of a company that puts people first, is built on trust and respect and encourages everyone to have a voice and be the best they can be is just one of the things that makes us great, It is the fuels that help us adapt and grow with our customers – especially in this new era of AI and digital innovation.
I lead an incredible team of technical experts, product specialists and consultants who strive to deliver above and beyond for our customers and internally across our teams. I love exploring new ideas, solving business challenges and bringing these solutions to life with creativity and innovation.
Highly motivated, prize-winning Chartered Accountant with many years of business experience gained within the IT industry (mid-size & multinational) and practice. Proven track record of developing teams and driving performance.
Being part of a company that is fast, dynamic and growing and continues to invest in its people is what excites me at Cisilion.
We give the freedom and opportunity to our people to own and drive their performance. If someone has a good idea, it’s backed and quickly. We believe in our people.
I feel privileged to be part of a Leadership team and organisation where people are truly at the heart of what we do. I am passionate about encouraging others to be the best they can be, particularly those in early career stages.
I am so proud of the People & Talent team who have curated an Employee Experience that goes Beyond Expectation, which has enabled Cisilion to develop a high-performing workforce that delivers an exceptional client experience.
Loyalty, trust, and fun, Cisilion embody all these values, every day I witness our dedication to providing our clients with the very best offerings.
One of my proudest moments, which is also a key success is creating a successful Cisilion Graduation scheme, which has produced and nurtured some amazing talent that have gone on to commence great careers at Cisilion. Also, a full 24/7 service centre, has enabled us to provide an improved, dedicated service to our clients, culminating in increased positive feedback.
With my 30 + years of experience, I bring a direction and focus to ensure best-of-breed services, whilst creating the right team to deliver, with an ethos and mentality of continual personal and client improvement.
Meet Our Senior Leadership Team
I am a people-first leader with global experience in service management and strategy across service providers, managed services and enterprise businesses.
I have a proven record of building and leading successful teams, driving digital transformation and embedding operational strategies that put clients at the centre. My seven years at the world’s largest data centre provider saw me shape and mature global practices with a focus on service quality and customer success.
At Cisilion, I lead Client Services, ensuring Managed Services are people-focused, aligned to client needs and consistently deliver service excellence while maintaining strong operational performance.
Since joining Cisilion as Commercial Director in November 2020, I have drawn on 35 years of experience with 10 years in senior leadership roles, guiding teams to deliver sustained growth and success in the IT industry, across both distribution and reseller environments.
At Cisilion, I play a central role in driving sales performance, shaping commercial strategy, and building strong relationships with customers and vendors. I am also committed to developing my team, encouraging accountability and supporting individual growth to achieve collective goals.
My leadership mirrors Cisilion’s values of trust, agility and excellence. I empower my team to make the right decisions, adapt quickly to changing business needs, and set clear expectations for high standards across every area of the business.
I am an award-winning marketing leader with over a decade of experience in shaping global brand strategy, leading high-performing teams, and driving measurable growth across B2B and B2C markets.
At Cisilion, I have transformed the marketing function by leading a full rebrand, introducing advanced Martech platforms, and embedding data-driven decision-making into every campaign.
My career, including time at Microsoft, has given me a global perspective and a collaborative leadership style. I was named Marketing Employee of the Year at the CRN Women in Channel Awards for my impact and excellence.
I’m passionate about continuous learning and building agile, empowered teams that deliver meaningful results.
Rui has over twenty years of experience in leadership and technical roles, having worked at FTSE 100 businesses and global VARs. Throughout his career, he has built, led, and mentored technical teams that deliver high-quality solutions and services to enterprise clients.
At Cisilion, Rui brings deep knowledge of the IT market and a clear understanding of how technology and services enable organisations to achieve their goals. He has a proven record of creating teams that excel in complex environments, fostering collaboration across departments, and ensuring that client outcomes remain central to every engagement.
Rui is recognised for his pragmatic approach to challenges, his ability to bring clarity to complex situations, and his focus on delivering results that benefit clients, the company, and its people. He places equal importance on developing talent, supporting career growth, and creating a culture built on trust and accountability.
Dedicated to Professional Services excellence, Rui believes that the success of a leader is defined by the growth and performance of the people they lead.
I have over fifteen years of experience in the cybersecurity sector, where I have held senior leadership roles at Intragen and Orange Cyberdefense UK. Throughout my career, I have built a strong track record in financial leadership, guiding organisations through periods of growth and change in fast-paced, technology-driven markets.
My expertise covers all areas of financial management, including complex operations, budgeting, forecasting, compliance, and risk management. Beyond the numbers, I have worked closely with executive teams to shape business strategy, improve performance, and ensure that financial decisions support long-term objectives.
At Cisilion, I am focused on strengthening financial governance, ensuring transparency, and providing insight to support key investment decisions. I will also play an active role in driving sustainable growth, working across the business to align financial planning with Cisilion’s strategic goals and future ambitions.