In today’s fast-paced digital landscape, businesses require robust, secure, and innovative networking solutions to stay competitive. Selecting the right technology partner is crucial, and that’s where Cisilion shines as a Cisco Gold Provider. Cisilion are UKs most accredited Gold Provider with 7 Cisco Powered Managed Services and over a decade of experience in delivering managed services.
As a Cisco Gold Provider Cisilion must demonstrate exceptional expertise and performance in not only delivering but managing Cisco solutions and meet the stringent requirements of the program:
- Technical Expertise: Maintaining a high number of Cisco certified engineers across various specialisations.
- Customer Satisfaction: Consistently delivering outstanding service and support.
- Advanced Specialisations: Demonstrating deep knowledge and experience in multiple advanced Cisco technologies.
- Operational Excellence: Implementing best practices in Service delivery, project management, and customer support, adhering to strict OLAs/SLAs
“Partnering with Cisilion has been a game-changer for us. Their commitment to excellence goes beyond expectations, ensuring our network remains resilient and reliable. With their support, we can innovate and grow our business without worrying about network disruptions.”
-Gordon McCarthy, Head of IT, Real Estate Management Ltd
By being a Cisco Gold Provider, Cisilion, provides numerous advantages for our clients, ensuring they receive unparalleled service and support. Here’s how:
1. Cost Efficiency:
By out-tasking IT management to Cisilion our clients can reduce the costs associated with maintaining in-house IT staff and infrastructure, as well as accessing preferential discounts on products and licensing.
2. Access to Cutting-Edge Technology
As a Cisco Gold Provider, Cisilion has direct access to Cisco’s latest technologies and solutions. This means our customers benefit from the most up-to-date and innovative products in the market.
3. Exceptional Expertise
Our Service Centre team based in the UK, comprises highly skilled and certified professionals who possess extensive knowledge and experience in providing managed solutions.
4. Enhanced Customer Support
Achieving Cisco Gold Provider status is a testament to our commitment to customer satisfaction. We have dedicated Client Success teams that provide proactive and responsive assistance.
5. Comprehensive Solutions
With 7 Cisco Powered Managed Services, Cisilion offers a wide range of solutions that address most aspects of our client’s business.
6. Strategic Partnership
Our Gold Provider status strengthens our relationship with Cisco, enabling us to collaborate closely on strategic initiatives.
“Cisilion has consistently invested in their Cisco Gold Provider journey, accumulating seven Cisco Powered Services to support their customers. This investment demonstrates the commitment to providing customer excellence in the managed services market. Partnering with Cisilion means selecting a team that has invested and committed to meeting the Cisco Gold Provider requirements and delivering an extraordinary customer experience.”
Robin Johnston, Cisco Managed Service UK & I Leader
By: Alex Hooper, Director of Services and Business Transformation