Cisilion joins the Service Desk Institute

Cisilion are proud to become members of the Service Desk Institute as we pursue service excellence. We now have access to the following resources to uphold, maintain and grow our already excellent Network Operations Centre;

  • Research Libraries
  • First access to published White Papers tailored to the ITSM industry
  • Research Reports on ITSM industry trends
  • Collaborative member webinars
  • And lots more!

Tim Rawding, Head of Support Services at Cisilion said: “I enjoy leading a first class Network Operation Centre with great people and an abundance of technical breadth, but I also recognise that our Customers’ deserve consistent service improvements. That’s why we have become a member of the Service Desk Institute, to support our strategy of continually improving, working with and sharing experiences with industry recognised and like-minded professionals to enhance our offering.”

If you have any questions on how Cisilion Support Services can help your business, don’t hesitate to contact us.