Written by Rob Quickenden, CTO
January
Tech
- Happy New Year – new PCs shipped this year to get a “Copilot Key” Windows 11 PCs to get Copilot key as Microsoft embeds AI in Windows. – Modern Work and AI Blog
- As we settle back to work in 2024 Microsoft 365 Copilot became available for every organisation to buy at $30 per user per month. Microsoft also released Copilot Pro for Consumers priced at $20 per use per month. Microsoft 365 Copilot Now Available For All – News & Blog – Cisilion
- Aligned with this Microsoft also announced a new tier of specialist partners, known as Copilot Jump Start Partners who would gain access to specialist funding to help customers test and adopt Microsoft 365 Copilot. Cisilion are announced as one of this elite partners.
- Cisco Announces their AI Assistant for Security Cisco announces “AI Assistant for Security” – Modern Work and AI Blog
Services
- Cisilion Expands our Cisco Powered Managed Services offerings with Three New Solutions, Including Full Stack Observability (FSO) [Thousand Eyes], Network [Campus Access] and Intelligent Workspaces powered by Cisco Spaces and Webex.
Doing Good
- We announced our charity partner of the year for 2024 to be Macmillan Cancer Support. This wonderful charity was voted for by our employees here at Cisilion.
February
A New Cisilion
- We opened Feb 2024 with launch of our new Brand and new Client Experience Centre. Technological Innovation and Personalised Engagement in the Era of Digital Collaboration – News & Blog – Cisilion. This included new logo, new values and a new website https://www.cisilion.com. We reimaged our values of Trust, Excellence and Agility and are embedding these across all we do.
- https://youtu.be/a8ZV_FmKQmU
Events
- Cisco Live 2024 saw over 16,000 people – the largest in person attendance in more than 6 years. The theme was very much aligned with the industry buzz and innovation around AI with Cisco emphatic statement “there is no AI without a network”. This was very much the theme and focussed on Cisco’s innovations and vision around the network and Data Centre fabric for the AI era that is among us.
Recognition
- Cisilion were also crowned one of 17 partners in the UK as Microsoft Cyber Security Investment Partner due to our exemplar work in helping organisations leverage the best of Microsoft Threat Protection, Identity and Access Control and Data Protection.
March
Tech
- Cisco completed the acquisition of Splunk which they acquired in November 2023 for $28billion.Cisco say that the combination of Cisco and Splunk will provide truly comprehensive visibility and insights across an organization’s entire digital footprint, delivering an unprecedented level of resilience through the most extensive and powerful security and observability product portfolio on the market.
- Security Copilot goes Generally Available: and is priced on PAYG basis. Microsoft’s Copilot for Security available April 1st – Modern Work and AI Blog
April
Tech
- Cloud Security: Cisco Announces Cisco Hypershield . Not yet released, Hypershield is different to traditional security products and is integrated directly into the network’s fabric, offering a revolutionary approach to protecting digital infrastructure services in data centres, protecting applications, devices, and data across public and private data centers, clouds, and physical locations.Cisco Hypershield: New Era of Distributed, AI-Native Security
- Microsoft Licensing all Change: Microsoft forced to “de-couple” Teams from new Microsoft 365 and Office 365 Subscriptions after EU monopolies ruling, impacting the price new commercial customers pay for Microsoft 365 and Teams.
- Cisco give clarity on what the Spunk Acquisition means for customers: Cisco and Splunk – For Security and Observability. – Modern Work and AI Blog
May
Tech
- The AI Powered PC: Microsoft announce the next generation of Computing with the Copilot+ PC, built in partnership with Qualcomm. At the heart of the Copilot+ PCs lies groundbreaking ARM CPU and NPU technology, capable of over 45 trillion operations per second, powering a new era of AI experiences on Windows PCs. They are designed to run AI workloads with unprecedented efficiency and speed, outperforming competitors and enabling features like Recall, Cocreator, and Live Captions. These will power the next wave of edge AI.
Events
- Cisilion run our first of many AI Powered Modern Work events – full house as organisations across all sectors come along to listen to Cisilion, Microsoft and Cisco talk about the AI Powered Workplace and what this means for them.
Awards
- Leaders: Microsoft and Cisco Splunk named Leader in Gartner 2024 MQ for SIEM
June
Tech
- Microsoft delays Flagship AI tool Recall to revamp security and compliance. Opts for extended private preview. “Windows Recall” feature postponed days ahead of launch – Modern Work and AI Blog
- Cisco announces new $1B AI investment wave at Cisco Live in Vegas – a bold move to foster industry innovation and customer readiness and likely help them fund and invest into future acquisitions which is becoming common in the industry with start up innovation and backing.Cisco Live 2024: Unveiling an AI-powered and secure future – Modern Work and AI Blog
July
News
Global Outage
- CrowdStrike update bug causes global IT outages
- How did CrowdStrike causes Windows Screen Recovery loop on millions of Windows devices
Recognition
- Cisco named a Leader by IDC for Contact Center as a Service
- Cisilion earn our First Cisco Solution Specialisation – Cisco Hybrid Cloud Computing. Cisilion’s First Solutions Specialisation: Cisco Hybrid Cloud Computing – News & Blog – Cisilion
Cyber Security
- Ahead of NDIS 2, the UK announced new Cyber Security Bill following the Kings Speech: Kings Speech : What the New Cyber Security Bill is about. – Modern Work and AI Blog
August
Tech
- Microsoft Loop turns 1 and get major new UI refresh making to the new centre of Collaboration across Microsoft 365 apps. https://robquickenden.blog/2024/08/exploring-microsoft-loop-2-0-the-new-goto-tool-for-collaborative-work/
- Cisilion share their view on the Copilot +PC and the power of the ARM processor Snapdragon X: The power behind Copilot Plus AI PCs – Modern Work and AI Blog
September
Tech
- Microsoft release Copilot Wave 2 updates in “big event” including launch of Copilot Voice for Consumer: Hands-on with Copilot Voice: An almost human conversation – Modern Work and AI BlogMicrosoft release huge Copilot (consumer) update… – Modern Work and AI Blog
- Cisilion go on record for AI innovation coming to Customer Experience and Contact Center: Elevating CX and Digital Transformation with Generative AI – News & Blog – Cisilion
- Copilot Pages – Reach General Availability: What are Copilot Pages? – Modern Work and AI Blog
- Cisilion share our views on the upcoming NDIS 2 framework for Cyber Security: Navigating NIS2: Strengthening Cybersecurity in the EU – News & Blog – Cisilion
News: Cyber Security
- UK Cyber Attack on Rail Networks: Cybersecurity in Public Infrastructure: Lessons from the Recent Railway Station Cyber Attack – News & Blog – Cisilion
Security
- Microsoft unveil biggest shake up for third parties to secure the Windows OS to prevent another “CrowdStrike” incident happening again: Microsoft looking to remove security vendor access to it’s Windows Kernel following CrowdStrike incident. – Modern Work and AI BlogNavigating the Aftermath of the CrowdStrike Cybersecurity Outage: Insights and Strategies – News & Blog – Cisilion
Customer Success
- Cisilion publish Customer Story on Hillingdon Council AI and Digitial Transformation journey: Empowering the Future of Modern Work in the Public Sector: A Look at the London Borough of Hillingdon’s Copilot Journey with Cisilion – News & Blog – Cisilion
October
Tech
- Webex AI Agents announced for Contact Centre at Webex One event: Webex One 24: Transforming Collaboration with AI and Human Connection – News & Blog – CisilionCisco Webex One 2024 Keynote: “Experiences Amplified” – Modern Work and AI Blog
- 1 year left until Windows 10 is end of support. Cisilion released our guide for organisations: Navigating the End of Windows 10: What You Need to Know – News & Blog – Cisilion
- Windows 11 24H2 sets ground for the next generation of Windows (should have been called Windows 12!) Why Windows 11 24H2 could have been called Windows 12 – Modern Work and AI Blog
Customer Success
- Cisilion and Innovation Group Case Study Published: Innovation Group – Client Stories – Cisilion
Awards
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- Cisco: Cisilion will twice as we bring home Cisco UK&I Collab Partner of the Year Award, and Reimagine Customer Experiences Partner of the Year – EMEA at WebexOne event. https://www.cisilion.com/news-blog/we-are-thrilled-to-be-a-double-cisco-award-winner/
November
Events
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- Microsoft Ignite see’s over 20,000 attendees in Chicago – Cisilion Attends in person and share our highlights from the event.
- Microsoft Ignite 2024: Our Top Takeaways – News & Blog – Cisilion
Services
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- Cisilion Launches dedicated app for our Support, Maintenance and Managed Service customers: Exciting News: Launch of the Cisilion Smart App! – News & Blog – Cisilion
Tech
- The Agents Here: Microsoft Copilot Agents released, and Cisco announce their Webex Contact Centre Agents.
- Cisco launch new AI Adaptive Ceiling microphone a single Microphone designed to remove the need for messy in room mics. https://youtu.be/hlu50TtBV4g?si=DjE_piwnb7-egFOz
- Microsoft unveils dedicated devices for Windows 365 Cloud PCs at Ignite: Introducing Windows 365 Link: A Secure, Seamless Cloud Experience for the Future of Work – News & Blog – Cisilion
Accreditations
- Cisilion Secures Cisco Secure Networking Solution Specialisation. Cisilion Secures Cisco Secure Networking Solution Specialisation – News & Blog – Cisilion
Customer Success
- Cisilion and Rider Levett Bucknall Case Study Published: Rider Levett Bucknall – Client Stories – Cisilion
December
Accreditations
- Cisilion Achieves Cisco Extended Detection and Response (XDR) Specialisation. Securing the Future: Cisilion Achieves Cisco Extended Detection and Response (XDR) Specialisation – News & Blog – Cisilion
- Cisilion achieve Cyber Essentials Plus Certification
- Cisilion renews ISO 9001 Certification : Strengthening Excellence: Cisilion Reaffirms ISO 9001:2015 Certification – News & Blog – Cisilion
Events
- 2025 Event Planning: Cisilion finalise our event plan for H1 2025 include more industry aligned events for Legal, Public Sector and Tech for Social Impact.
Happy Xmas: Cisilion wish all our customers and partners a happy Christmas and best wishes for 2025!
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