Cloud managed SD-WAN powered by Meraki

Who is hmv?

hmv is a leading specialist retailer of music, film, games, and technology products, with over 130 stores around the UK, offering a wide selection of new release and catalogue titles.
The hmv brand is synonymous with the very history and development of British popular music and culture. hmv’s rich heritage as a retail specialist stretches back over 90 years to 1921 when its first store in London’s Oxford Street was opened.

Setting the Scene

hmv had the following challenges with its existing collaboration solution:


  • Specialist resources required to maintain the existing legacy network
  • No resilience across 130+ stores
  • No Wi-Fi solution and limited bandwidth
Scalable networking powered by Meraki

Cisilion deployed Cisco Meraki’s Software Defined Wide Area Network (SD WAN) across hmv’s 130+ sites.

This project replaced hmv’s previous network, allowing a resilient, flexible, and cost effective solution, that will be an enabler for future key initiatives across the business.

Cisco Gold Partner

The Solution

The Cisco Meraki cloud networking solution offered by Cisilion combines 100% cloud-managed networking optimised for ease-of-use with secure and scalable infrastructure.
Cisco Meraki SD-WAN

100% cloud-managed networking optimised for ease-of-use with secure and scalable infrastructure.

Cisilion's Gold Managed Service

Cisilion’s industry-leading Microsoft Teams Managed Service, including 24/7 support across the entire estate, monitoring, update management, and advanced hardware replacement.

The Benefits

Through the deployment of SD-WAN across their stores, HMV were able to achieve significant cost and business operation saving

Significant cost savings of over £200,000

Significant cost and business operation savings of over £200,000.

Complete visibility across HMV’s 130+ stores

Meraki portal enables complete visibility across HMV’s 130+ stores.

Rapid deployment with self-provisioning hardware

The benefits of the SD-WAN solution include rapid deployment with self-provisioning hardware, control of applications.

Built-in multisite management with automatic monitoring

Built-in multisite management, automatic monitoring and alerts, quarterly firmware updates and new features.

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