We start with the customer experience and work back to the technology
– not the other way around.
At Cisilion we pride ourselves on delivering the best customer experience. With over a decade of expertise in delivering our managed services to our customers, we understand that a managed service has to be more than managing technology and hitting the SLA. The service has been forward-looking, continually improving, going beyond the Red / Green light monitoring and historical reporting – it needs to enable the business to achieve their outcomes, to add value and deliver an exceptional experience.
Regardless of your size, location and cloud transformation maturity, our managed services are designed to enable your organisation to focus on your core business area by relying on us to maintain, support and manage your IT environment and services.
Benefits of our Service?
Our simple and flexible portfolio of support and managed services provide 24/7 proactively monitoring, altering and responding across your key technology areas. Our commitment to customer success means we are here when you need us to maintain, protect, and optimize your environment, minimising cost, and avoiding disruption and downtime.
Cisilion’s Service Offering
Managed Services that scale, flex and adapt to your organisation’s needs.
We also offer comprehensive multi-vendor maintenance packages.
We design, build, support, optimise and manage transformative solutions for customers in more than 70 countries across 5 continents.
Architecture, Platform, or Complete IT Operations Services
To ensure your IT delivers your business outcomes, we are able to provide managed services across single platforms or architecture through to complete system-wide IT Operation Management including:
With cross-platform and cross-vendor certifications and decades of experience, our technology experts, service managers and customer success team become an extension of your business, empowering you to continue to grow and innovate knowing your IT won’t let you down.
Cisilion are a very professional organisation and I have great confidence in their ability to deliver complex projects of this type with ease. All of their personnel have been engaging and supportive and we have definitely chosen the right supplier.
Mabel Harvey, IT Director at legal firm Fieldfisher
Ready to talk?
Complete the form below to get in touch with us and we will connect you to our team of experts.