Who is Aspen?

Aspen is a leading global insurance and reinsurance company. Their success is built on financial strength, the insight of their people and a customer-first philosophy. Aspen is a leading company in the industry, with over 1500 employees across 12 countries.

Why Cisilion?

Dean Fuller, Security and Networks Operation Manager

"Cisilion’s size was able to give us a personal and reactive service. Cisilion initially won the TelePresence project due to their proven track record with previous projects they had deployed for us and their expertise within the field."


The Cisilion/Aspen partnership has consisted of multiple phases. Originally, Aspen had an outdated UC system that didn’t allow global collaboration. To solve this, Cisilion firstly deployed the newest Cisco UC technology, which was followed by the deployment of Immersive TelePresence units. The new UC suite has completely transformed the way in which Aspen collaborate as a company, especially at executive level.


Aspen Insurance were facing multiple challenges due to their dated UC technology, which included:

  • No global collaboration platform
  • Unclear of Lync vs Jabber direction
  • No broker federation

How did Cisilion help?


During the first phase, Cisilion designed, installed and deployed a brand new Cisco Jabber UC platform for Aspen, which included Voice, Video, IM and Presence.  It was rolled out to 1500 users across 28 offices globally. The next stage was the deployment of Cisco Immersive Telepresence IX5000 units at their London and New York Headquarters to support global and especially executive level Video Conferencing across offices.  The solution fits up to 18 people per room.

Benefits & Numbers

Through the deployment of the UC suite including Immersive TelePresence, Aspen were able to achieve some significant cost and business operation savings including:

  • 11% decrease in travel costs
  • £200K+ project cost savings from choosing Jabber
  • 3x more access to broker meetings per month
  • Transforming executive level conferencing
  • Global collaborative working made possible
  • Improved productivity & business efficiency