Cisilion provides a true end-to-end customer care solution by integrating the solution into your business and providing a robust cloud infrastructure.
We have extensive experience with:
- Cisco Unified Contact Centre Enterprise
- Unified Contact Centre Express
- Transforming contact centres of over 300+ agents,
- Combining migration and deployment with Cisilion’s Managed Services
Cisilion will help you deliver a connected digital experience.
A Unified Contact Centre helps you provide contextual, continuous, and high-capability experiences to improve your customer journey. Then, optimise your Contact Centre by analysing the business intelligence created by the comprehensive reporting.
We work with the largest collaboration vendors with accreditations including:
- Cisco Gold Partner with Contact Centre Expertise
- Cisco Master Collaboration Specialisation
- Microsoft Gold Partner in Communications
Cisilion is an award-winning systems integrator working with an extensive portfolio of partners in the contact centre ecosystem, we achieve a truly global reach through our partnerships.
To find out more about our Contact Centre expertise, feel free to complete a contact us form and a member of our team will be in touch with you shortly.
We have won awards for our Contact Centre expertise and were recognised as the Best Enterprise Contact Centre Solution by the Comms National Awards. We also have a number of satisfied contact centre customers that include: