About the Job
Company Overview
We strive to consistently deliver beyond our client’s and employee’s expectations, providing world-class service and market leading technology solutions. We have combined our collective expertise over 23 years to deliver on our client’s business objectives backed by 25+ industry awards, 100% organic revenue growth since 2019, 60%+ 3-year headcount growth with 250+ clients across the world.
We are more than just an IT company, we are a community that is fuelled by trust, agility, and excellence. We believe in investing in our people, nurturing talent, and fostering a culture that is both empowering and collaborative. Come and join Team Cisilion, where our commitment to our people and our values creates an environment where you can thrive.
The Role
Cisilion are looking for a Cisco Technical Consultant to join our high-performing Professional Services team. In this role, you’ll be responsible for consulting, designing, planning, and implementing Cisco-based technical projects. You’ll work closely with Principal Technical Consultants, Presales Architects, and other cross-functional teams to deliver high-impact solutions that meet our clients’ needs.
As a Cisco Technical Consultant, you will also play a vital role in supporting our Sales and Solutions teams by providing technical expertise that helps secure new business and shape future solutions. Your work will span across technical presentations, solution demonstrations, system design and configuration, proposal and bid response creation, Statements of Work, HLD and LLD documentation. All colleagues must be eligible for Security Clearance and always adhere to Cisilion policies and GDPR best practices.
Typical Deliverables
- Serve as a trusted subject matter expert in relevant technologies, delivering technical presentations, solution demonstrations, and proposal development, with a deep understanding of core Cisco SMB and Enterprise technologies.
- Function as a mentor and technical escalation point, providing expert-level knowledge, peer-level review, and guidance on issue resolution, standards, design, and best practices.
- Collaborate closely with Clients, Account Managers, Project Managers, Solution Architects, and other teams as needed.
- Design and deliver implementation services across diverse clients and technologies, creating technical documentation such as Low and High-Level Designs, diagrams, Requirements Captures, Bills of Materials, SAT/UAT test plans, and Statements of Work (SoW).
- Lead the low-level design, implementation, migration, and testing of technical solutions, including the creation and presentation of customer-facing documentation.
- Facilitate project discovery and design workshops and collaborate with clients to identify commercially viable technical solutions.
- Suggest solutions to our Clients’ business and technical problems, interpreting Client requirements and designing technical solutions.
- Take responsibility for ensuring projects are executed within agreed time, quality, scope, and cost parameters, applying appropriate governance to manage risks, changes, and issues.
- Lead technical role in assigned projects, ensuring solutions align with recognised industry or Cisilion best practices.
- Contribute to the creation of test documentation and scenarios, ensuring personal objectives and KPI targets are met or exceeded.
- Proactively evaluate existing systems, standards, documentation, and procedures, making recommendations for improvement.
- Uphold and enhance Cisilion’s brand and that of Operations and Professional Services, both internally and externally.
- Provide technical governance and oversight for one or more teams of consultants and third parties throughout project duration
Certifications
Essential:
- Valid and active Cisco Certified Networking Professional (CCNP) – Enterprise
- Valid and active Cisco Certified Networking Professional (CCNP) – Security
Desirable: - Cisco Certified Networking Professional (CCNP) – Data Center
- Cisco Certified Networking Associate (CCNA) / Professional (CCNP) – DevNet
- CCNP equivalent in another security vendors such as Fortinet or Palo Alto Networks
Knowledge & Experience
- 5+ years of hands-on SMB and Enterprise wired campus consultative design and deployment.
- Demonstrate extensive experience of designing and deploying:
o Cisco Catalyst and Nexus routing and switching, including traditional (C/D/A, 2/3 tier, collapsed core etc) deployments and software defined solutions (Cisco Software Defined Access (SDA), Catalyst Center / DNAC etc.)
o Cisco Catalyst SD-WAN and associated services
o Cisco Secure Firewall and associated components (Management, Secure Client, Policy, NAT, AMP, URL Filtering, TLS Offload, IDS/IPS etc.)
o Cisco Identity Services Engine (ISE) and associated integrations (SDA, 802.1X, EAP, profiling, pxGrid etc.)
o Cisco SASE & SSE solution design and deployment
o Advanced routing, including BGP, MP-BGP, MPLS, VxLAN EVPN, ECMP, OSPF, Multicast etc.
o Advanced switching, including stacking, virtual chassis (StackWise Virtual), Spanning Tree Protocol, IGMP, QoS/CoS etc.
o VPN (Site to Site and Remote Access, IPsec & SSL) - Have a thorough understanding of:
o Layer-3 through Layer-7 firewalling, including firewall migrations i.e. moving from Fortinet to Cisco.
o Cisco Wireless and integration with SMB and Enterprise networking
o Forward and Reverse Proxy and WAF technologies
o Network Access Control (NAC), 802.1X, EAP and PKI
o MFA/2FA/Duo - Knowledge of the following would be advantageous but not mandatory:
o Cisco DC Networking including ACI, Nexus Dashboard
o Cisco Computing, including UCS, FI, SAN, and Fibre Channel
o Cisco Hypershield
o Cisco Secure Network Analytics (Stealthwatch)
o Cisco XDR
o HPE Aruba Clear Pass Policy Manager (CPPM) and Microsoft Network Policy Server (NPS).
o Fortinet FortiGate firewalls, FortiSwitch LAN deployments and associated management and monitoring platforms (FortiManager / FortiAnalyzer)
o Palo Alto firewalls and associated management platforms (Panorama/ Strata Cloud Manager).
o Cisco Meraki solutions
o Azure public cloud networking concepts and services.
o Exposure to deploying virtual firewalls and appliances on public and private cloud platforms.
o Terraform and/or Ansible - Leads technically from the front, setting the standard for others to follow
- Maintain industry-recognised professional-level technical relevance through project delivery, vendor certifications, technical training, vendor relationships, and industry participation.
- Exhibit exceptional skills in time management, planning, and communication.
- Demonstrate extensive commercial awareness, safeguarding Cisilion’s interests in professional services delivery.
- Showcase comprehensive knowledge and experience of technical infrastructure hardware, software, and solutions.
- Deliver quality, consistency, and excellence while continuously striving for improvement.
- Bring prior experience from IT services organisations, IT channels, or value-added resellers.
Core Values
- Applies knowledge, skills, creativity, integrity, and judgment to deliver innovative, efficient, and high-quality services and solutions to clients and colleagues.
- Cultivates a culture of listening, understanding, and flexible responsiveness to ensure personalized and positive experiences for clients, colleagues, and suppliers.
- Demonstrates initiative, commitment, and confidence in leading, decision-making, and continuous improvement, taking responsibility for actions, products, decisions, and policies.
- Remains relevant to the evolving needs of Cisilion’s clients, colleagues, and Professional Services through proactive pursuit of learning and development opportunities.
- Builds meaningful, transparent, and collaborative relationships with clients, suppliers, and colleagues to achieve mutually beneficial outcomes.
- Ensures the delivery of quality and consistency, striving for excellence and continuous improvement by questioning constructively and responding effectively to change.
- Dedicated to meeting and exceeding the needs and expectations of clients and colleagues in a responsive and professional manner, consistently striving for excellence.
Personal Attributes - Highly motivated to achieve goals at commercial, departmental, team, and personal levels, exhibiting strong leadership qualities and excellent verbal and written communication skills.
- Capable of motivating, mentoring, coaching, and nurturing others both technically and professionally, with a positive attitude that influences team members.
- Demonstrates a methodical and quality-oriented approach to work, prioritizing right-first-time outcomes and effectively balancing time, cost, and quality considerations.
- Passionate and professional, maintaining a ‘can-do’ attitude and displaying the ability to quickly evaluate information, identify key issues, and formulate practical conclusions based on experience and judgment.
- Builds productive working relationships across teams, fostering respect and rapport, and communicates openly, honestly, and consistently with attention to detail, even under pressure.
- Recognizes when to request support, works well both independently and as part of a team towards common goals, demonstrating excellent organizational and technical team leadership skills.
- Exhibits exceptional communication and presentation abilities, remaining open, honest, and approachable at all times, and comfortable interacting socially at all levels within internal and external organizations.
- Flexible about working hours and locations, and willing to travel as needed – onsite visits to Client or Cisilion offices will be required on occasion, as determined by the projects. Where needed, this is typically within the M25/M4 corridor although occasional travel across the UK and Europe may be required.
- Develop, maintain, and demonstrate up-to-date continuous knowledge of relevant products and services.
- A current valid UK driving license is advantageous to support travel to Client sites.
Company Benefits
Employee Benefits:
- Physical & Mental Health Wellbeing Support
- Tax Free Childcare Scheme
- Ride to Work & Cycle Schemes
- Earn Perks including Prime, Starbucks, Vue, Nuffield Health, Virgin Active and much more…
- Health Care Cash Plan with Medicash
- Private Medical Insurance with Vitality
- Life Assurance up to 3x Your Salary
- Auto Enrolled Pension
- Discounted gym memberships
- Annual Health & Wellbeing checks
- Ad-hoc catering & office treats
- Option to add family members to medical insurance and cash plan scheme after 5 years of service
Annual Leave:
- 25 Paid Annual Holidays (Increases with service)
- 1 Day Holiday on your birthday
- 2 Days additional leave for voluntary work
- 5 Day Holiday Gift after 5 full years of service
- Option to purchase 2 Days Leave
Equality, Diversity & Inclusion
Cisilion recognise the influence and ability we have as an organisation to help tackle inequality. Equity, diversity, and inclusion is at the heart of the Company ESG strategy. Our ESG Committee is a voluntary group aimed at identifying ways to create more inclusive working and recruitment practices.
We are a proud LGBTQIA+ Supporting Employer and a Disability Confident Level 2 Employer. In addition, we are a Living Wage Employer which enables us to focus on ways to reduce economic inequality. Our initiatives to address the gender pay gap and skills gap include the #WomenInTech campaign led by our female leadership team and consistent collaboration with likeminded groups within the channel. We also value age diversity and continuously review our policies to ensure inclusivity.
Being members of these groups gives us access to resources to continue with our mission to be an Inclusive Employer.
Please visit our full ED&I Policy for further information.
#LivingWageEmployer #PrideatWork #DisabilityConfidentEmployer #ED&I #InclusiveTeamCisilion