Microsoft Teams Voice & Meeting Rooms
As Fieldfisher’s strategic partner, Cisilion utilised our Microsoft Solutions Partner status with Gold Communications competencies to deploy modern collaboration across its business globally.
Who is Fieldfisher?
Fieldfisher is a Times Top 20 law firm, specialising in technology, financial services, energy, natural resources, and life sciences. It operates with 1,700 employees across 25 international offices in 11 countries.
Setting the scene
Fieldfisher had the following challenges with its existing collaboration solution:
- Exisiting meetings and collaboration solution was approaching end-of-life.
- Targets to drive down collaboration costs while improving user experience.
- Disparate global workforce of 1700+ users based across 26 offices.
- Existing collaboration environment was fragmented and siloed.
- On-premises Exchange infrastructure required a complex cloud migration.
- Complicated ecosystem of vendors led to many third-party platforms.
The Solution
The telephony solution included Teams Direct Routing SIP Trunks, provisioning of new phone numbers, porting of existing numbers, and inbound and outbound PSTN.
When migrating all mailboxes to Exchange Online, a lift and shift of the existing Skype for Business policies and replicated dial plans was required.
Microsoft Teams Voice Including Teams Direct Routing SIP Trunks, provisioning of new phone numbers, porting of existing numbers, and inbound and outbound PSTN.
Microsoft Teams Rooms Showcase Teams Rooms Systems across its locations to enable one-touch and no-touch proximity join.
Exchange Online Migration On-premises Exchange infrastructure required a complex cloud migration to Microsoft Teams.
Cisilion's Gold Managed Service Cisilion’s industry-leading Microsoft Teams Managed Service, including 24/7 support across the entire estate, monitoring, update management, and advanced hardware replacement.
The Benefits
Fieldfisher immediately realised a variety of benefits and cost savings, allowing them to increase productivity and efficiency within the company.
In the future, Cisilion will be supporting Fieldfisheron on how best to use the benefits that Teams has to offer – including governance workshops and collaboration pilots.
Seamless collaboration across its 26 global offices The ability to collaborate across their 26 global offices is vital to ensure that they can communicate seamlessly and effectively.
Consolidated technology enabling an efficient IT team structure With one sole vendor addressing their IT posture, the internal IT team is now able to be more proactive with projects instead of managing specialised resources.
Significant cost savings through increased productivity and reduced travel Fieldfisher immediately realised a variety of benefits and cost savings, allowing them to increase productivity and efficiency within the company and team.
Teams is an enabler, allowing new IT services to be delivered efficiently Teams has proved to be an enabler, allowing Fieldfisher to deliver new IT services to its staff quickly and efficiently.
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