Location: London or Leatherhead based (with remote working)

Salary: Negotiable depending on experience

Reporting to: Technical Services Director

Department: Microsoft

Company Overview

Cisilion is an award-winning global systems integrator and managed service provider, working with clients in over 70 countries across 5 continents. We partner with leading technology vendors including Microsoft, Cisco, Dell/EMC and Riverbed.

Our mission is simple – to inspire intelligent change by delivering next-generation IT infrastructure that transforms the way that businesses work

Cisilion’s success is based on really understanding our client’s needs and doing everything we can to make sure we provide a service of the highest quality. Our people is what enables us to do this. They are the core of our business and are what make Cisilion such a great and fast-growing company.

Key Role Objectives

Cisilion is looking to a Microsoft Solutions Consultant to join our growing Microsoft consultancy and delivery team.  This delivery focussed role will require amongst other key skills: –

  • Lead the technical design, implementation, validation and handover to customer/support teams for on-premise, cloud and hybrid Microsoft solutions including but not limited to: –
    • Windows Server 2012, 2016 and 2019
    • Microsoft Authentication Technologies including Always on VPN, MFA, SSO. (Experience of FIM/MIM is also of an advantage)
    • Azure Active Directory and Azure AD Connect
    • Azure IaaS/PaaS and SaaS services including Back-up and DR in Azure through ASR
    • Office 365 Configuration – including Exchange, OneDrive for Business, Skype for Business and Teams in both on-premise and hybrid deployments – voice experience is also an advantage
    • Designing and configuring Microsoft Identity and Information protection technologies – ideally DLP, Azure IP/RMS, Data Labelling and Classification
  • Act as technical escalation point where necessary as part of a technical support escalation or managed service query.
  • Work across other areas of the business to support cross-training/up-skilling as required.
  • Ability to work independently cross collaboration working in a fast-paced environment where technology and customers’ requirements can change regularly
  • Demonstrated technical aptitude for providing extraordinary customer service, influence, impact while problem-solving and building Customer & Partner relationships
  • Possess a passion for continuous learning, strong problem-solving skills, critical thinking and good judgement
  • Ability to apply product & technology knowledge to improve Microsoft products and the customer experience

KPIs

  • Delivery of projects to scope and budget
  • Ability to up-sell during project delivery
  • Smooth hand over to customer or Cisilion support teams
  • Seeking ways to “package” work to reduce effort and replication.

Skills and Experience

The following Skills and experience are required:

  • Supporting and Delivering across the Microsoft stack
  • Deploying and configurating Exchange and Exchange Online.
  • Setting up Microsoft Cloud Services and and migrating workloads
  • Assessing a client environment and creating action plans
  • Microsoft Authentication Technologies including Always on VPN, MFA, SSO. (Experience of FIM/MIM is also of an advantage)
  • Windows 10 adoption and application packaging (SCCM, Intune and Autopilot)
  • Azure Active Directory and Azure AD Connect
  • MCSE / MCITP / MCP / MVP

The following skills are also high desirable

  • Experience in the delivery of Microsoft EM+S services including Identity and data protection services.
  • Hands-on experience of installing and configuring voice and video solutions across Microsoft Skype for Business and Teams
  • Knowledge & experience of the core Microsoft Office 365 Security Workloads
  • Experience of Cloud Migrations from VMware/Hyper V to Azure

Key Behavioural Criteria

  • Excellent client facing skills are essential as you will be a public face of Cisilion to our customers
  • Personal drive, initiative, team working, flexibility, communication, resilience.
  • Passionate about providing excellence in technical and business solutions
  • Able to multi-task and work under pressure to ensure deliverables are achieved within agreed time-scales across multiple internal and external stakeholders
  • Good time management skills.
  • Ability transfer skills and knowledge to customers and colleagues and act as a Subject Matter Expert
  • Good working relationship with Microsoft Sales and Technical Specialists is an advantage

Company Benefits

  • Paid annual holidays of 23 days per annum (increasing with service)
  • Additional 2 days holiday if no sick days or duvet days are taken
  • 0.5 days holiday on your birthday
  • 2 days additional leave for voluntary work
  • Life Assurance at three times your annual salary
  • Auto-enrolment pension scheme with salary sacrifice
  • Health cover on confirmation of probation, giving you access to a discounted gym membership, high street store deals and discounts, free weekly coffees and cinema tickets and more

Watch our company video and apply today to join #TeamCisilion.

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