Who are Marketing Sciences?
Marketing Sciences, established in 1977, are a full-service market research agency based in Winchester, UK. They provide knowledge, recommendations and opportunities to take major business decisions. With an annual turnover of £10million, Marketing Sciences are a part of the Unlimited Group.
Why Cisilion?
Simon Marlow, IT Manager
"Cisilion did a great job with our Microsoft Skype for Business deployment. It is clear they are experts within Collaboration and Unified Communications and this project was delivered within budget and on time. "
Snapshot
Marketing Sciences had an ageing telephony system that was no longer fit for purpose. They were looking for a solution that would enable more collaboration, more mobile working and integrated well with their existing tools. Marketing Sciences partnered with Cisilion, a Microsoft Gold Parent in Communications together decided the best fit was Microsoft Skype for Business.
Challenges
Marketing Sciences were facing some IT challenges, mainly around collaboration and unified communications. In particular, they had:
- Ageing PBX technology
- No integration within their existing tools
- Lack of Mobility
- Poor collaboration
How did Cisilion help?
- Strong Industry knowledge
- Microsoft Gold Partner
- Drove User Adoption
- Improved collaboration
Sunita Bhabra, Behavioural Research Manager
"I can't even express how good the new Skype deployment is. Whenever I need to have conference calls or share a document and edit it, it is so easy. It makes us so much more efficient in terms of meetings and gives us better visibility.“
Solution
Marketing Sciences visited Cisilion’s offices for some discovery sessions, where they discussed challenges and timelines. Cisilion’s Innovation Centre was key, as they saw the different technologies in action. It became clear that the best solution for Marketing Sciences was Microsoft Skype for Business Enterprise Cloud Voice. This was deployed across the whole company.
Benefits
The Skype for Business solution has resulted in multiple business benefits, with more to come. This includes:
- Now have one, integrated solution
- Less user training and quicker adoption
- Better collaboration internally and externally for clients
- Reduced service and maintenance for on-premise equipment
- Greater control and visibility of in-office and mobile workers
Photo credit: Marketing Sciences Unlimited…