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Overview

SMART Services offer the flexibility to shape your services package to suit the changing needs of your organisation.

Whether you require a fully managed service, pay-as-you-go support, expertise to assist with network design or just spares tosite network maintenance we can help. Some of our services include;

SMART Consulting

SMART Consulting provides pay-as-you-go, on-site technical expertise on-demand, to cover staff /skills short falls and to resource short or long term projects or programs. A large range of services are available via SMART Consulting including audits and readiness assessments, design and implementation or for problem resolution for major issues.

SMART Managed Services

Cisilion’s SMART Managed Services complement your in-house team enabling the IT function to deliver a highly responsive and cost effective network implementation and support service to your organisation.

SMART Service Centre

SMART Service Centre offers the option to augment in-house help desk teams, on a pay-as-you-go (PAYG) basis, with as much or as little additional help desk resource as circumstances demand.

SMART Maintenance

SMART Maintenance is Cisilion’s Rapid Technical Response Service offering the most cost-effective range of network services. Depending on your business requirements we can offer a range of service levels.

SMART Portal

SMART Portal is Cisilion’s online tool for the management of our professional services delivery. Working through the portal ensures you have full transparency and traceability of all transactions and work completed.