Managed Services

Cisilion’s SMART Managed Services complement your in-house team enabling the IT function to deliver a highly responsive and cost effective network implementation and support service to your organisation.

For most organisations today, the drive to reduce operational costs and increase responsiveness is unrelenting. For the IT function to be agile and responsive to the changing demands of the organisation, each aspect of the support function must also be flexible.

Pro-active managed service Support levels up to 24/7 Complete flexibility and control

No long term contract Transparent service delivery Online management & documentation

Complete control

Entrusting the management of part or all of your network to a third party does not have to mean loss of access, visibility or control. All activity carried out as part of our managed service delivery is tracked via our online SMART Portal. This approach provides a fully documented, transparent service delivery ensuring you retain control.

Flexibility

Flexibility is integral to SMART Managed Services.

No long term contract Pay-as-you-go

Adaptable to suit evolving requirements Business hours, out of hours, 24/7 support

SMART Managed Services let you choose precisely the service you want, when you want it. You can even mix and match services to suit the importance of each part of your communications infrastructure.

Respond to changing demands

SMART Managed Services, combined with Cisilion’s consultancy and maintenance offerings provides a highly responsive extension to your in-house team. This combination enables IT managers to respond rapidly to the demands of the organisation with flexibility, transparency, control and a variable cost base.